Hi, I’m Courtney.

I’m Courtney - disability mum, professional email chaser, unpaid allied health coordinator, part-time legal researcher, full-time “I have attached the evidence AGAIN for your convenience” sender.

I created the Mum-First Method after being violently launched into the world of disability parenting and realising the “support system” is basically just… you.

You become a nurse, case manager, therapist coordinator, advocate, scheduler, researcher, admin assistant, and emotionally stable spokesperson for your child overnight.

Meanwhile everyone keeps saying things like:

“Just send through the paperwork 😊”

as if the paperwork isn’t 14 reports, 3 assessments, a 45-minute hold time, and your last remaining brain cell.

One minute I was buying tiny shoes, the next I was decoding NDIS legislation at midnight like I was preparing for the bar exam.

I started sharing online because I KNEW other mums had to be living this weird parallel life too.

The life where you have 76 tabs open, three missed calls from unknown numbers, therapy invoices in your camera roll, and a gut feeling your child deserves more support than the system is offering.

Turns out… thousands of mums were feeling exactly the same.

So now I help disability mums navigate the NDIS without losing their minds in the process.

I help you figure out what evidence actually matters, what the system wants to see, how to stop wasting energy on low-impact tasks, and how to build a strong case for your child in a way that actually fits into real life.

Because mums should not have to become government relations specialists just to access support for their child.

This isn’t cold corporate advocacy.

This is “send me the screenshot and let’s figure this out together” advocacy.

Equal parts strategy, emotional support, voice notes, templates, timelines, game plans, and “okay no because why would they even word the email like that.”

Basically:

I sit in the trenches with mums and help them fight smarter. 🤍

This is about finding out what works for you and your personal journey. That's why I offer one-on-one coaching to make sure your tools are going to work for you - not anyone else.

Here’s why

we focus on mums

Because when you have a child with additional needs, the mum is usually the one holding the entire system together.

She’s coordinating appointments, researching therapies, chasing reports, managing medications, communicating with schools, replying to emails, filling out forms, sitting on hold, advocating in meetings, remembering every detail, and trying to make impossible decisions with limited time and energy.

She becomes the case manager, administrator, advocate, emotional support person, and project manager for the whole family overnight.

And yet somehow… almost none of the support is designed for her.

Everything focuses on the child, while the mum carrying the entire operation quietly burns out in the background.

That’s why this is Mum-First.

Because when mum has clarity, support, strategy, and someone in her corner, everything functions better.
Advocacy becomes stronger.
Decisions become clearer.
And families stop feeling so alone inside the system. 🤍

My Mission

To help disability mums navigate the NDIS and complex care systems with more clarity, confidence, strategy, and support - so they can stop carrying everything alone and start achieving real outcomes for their children.

This means:

  • 🤍 Mum-First Always
    Because the mum is usually the one coordinating the entire system. Supporting her is not extra, it’s essential.

    🤍 Real-Life Practicality
    No fluffy advice. No unrealistic expectations. Everything we do has to work within actual family life, capacity, and stress.

    🤍 Strategic Advocacy
    Good advocacy is not about being the loudest person in the room. It’s about understanding the system, building strong evidence, and making smart moves consistently.

    🤍 Clarity Over Chaos
    The disability world is overwhelming enough. We simplify the noise, focus on what matters, and create clear next steps.

    🤍 Achievement Matters
    Families deserve real outcomes, real support, and real progress, not endless dead ends, confusion, and burnout.

    🤍 You Shouldn’t Have To Do This Alone
    Every mum deserves someone in her corner who understands the system, understands the pressure, and helps carry the load. 🤍