Terms and Conditions

Terms & Conditions

1. Acceptance of Terms

By purchasing, accessing, or participating in any program, course, coaching service, or digital product provided by THE MUM-FIRST METHOD, you agree to be bound by these Terms and Conditions.

If you do not agree with these terms, you should not access or purchase the program.

2. Description of Services

THE MUM-FIRST METHOD provides online education services including but not limited to:

  • Self-paced online courses

  • Digital workbooks and downloadable resources

  • Emotional regulation tools and frameworks

  • Coaching or mentoring support (if included in the purchased package)

  • These services are educational in nature and are not medical, psychological, or therapeutic treatment.

3. No Medical or Professional Advice

The information provided in this program is for educational and informational purposes only.

Nothing in the course or coaching should be considered:

  • medical advice

  • psychological treatment

  • mental health therapy

  • diagnosis or treatment of any condition

You should always consult with an appropriate qualified professional regarding medical or mental health concerns.

Participation in the program is entirely voluntary.

4. Results Disclaimer

While the program provides strategies and frameworks designed to support emotional regulation and family wellbeing, results are not guaranteed.

Individual results will vary depending on personal circumstances, implementation, and external factors beyond the control of THE MUM-FIRST METHOD.

By enrolling, you acknowledge that you are responsible for your own decisions, actions, and results.

If you are experiencing significant emotional distress or mental health challenges, please seek support from a qualified mental health professional. This program is not designed to replace professional care.

5. Payments

All prices are listed in AUD unless otherwise stated.

Payment must be completed before access to the program is granted.

If a payment plan is offered:

  • all instalments must be paid on time

  • failure to complete payments may result in loss of access to the program

You remain responsible for the full payment of the program once enrolled.

6. Refund Policy

Due to the digital nature of the program and immediate access to intellectual property, refunds are not guaranteed.

If a satisfaction guarantee is offered (for example, within a specified number of days), the participant must demonstrate reasonable engagement with the course materials before requesting a refund.

Refund requests must be submitted in writing to:

happy.as.company@gmail.com

This policy does not limit your rights under Australian Consumer Law.

7. Intellectual Property

All content provided in the program is the intellectual property of THE MUM-FIRST METHOD and is protected by copyright.

This includes but is not limited to:

  • course videos

  • worksheets

  • workbooks

  • frameworks

  • quizzes

  • templates

  • written materials

  • branding and graphics

Participants may not:

  • reproduce

  • share

  • resell

  • distribute

  • teach the material as their own

without written permission.

The materials are licensed for personal use only.

8. Confidentiality

Participants agree to respect the privacy of others participating in any coaching sessions, group programs, or online communities connected to the program.

Any personal stories or information shared within the program should remain confidential.

9. Community Guidelines

If the program includes community spaces (such as group calls or private forums), participants must behave respectfully.

THE MUM-FIRST METHOD reserves the right to remove participants who engage in:

  • harassment

  • bullying

  • discrimination

  • abusive or disruptive behaviour

without refund.

10. Limitation of Liability

To the fullest extent permitted by law, THE MUM-FIRST METHOD will not be liable for any direct, indirect, incidental, or consequential damages resulting from participation in the program.

This includes but is not limited to:

  • emotional distress

  • financial loss

  • personal decisions made based on course material

Participation is undertaken at your own risk.

11. Termination of Access

THE MUM-FIRST METHOD reserves the right to terminate access to the program without refund if a participant:

  • violates these Terms and Conditions

  • shares course materials without permission

  • behaves inappropriately in community spaces

12. Modifications

THE MUM-FIRST METHOD reserves the right to update or modify these Terms and Conditions at any time.

Updated terms will be posted on the website or platform where the program is hosted.

13. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

Any disputes arising in relation to these terms will be subject to the jurisdiction of Queensland courts.

14. Contact

For questions regarding these Terms and Conditions, please contact:

THE MUM-FIRST METHOD

Email: happy.as.company@gmail.com

Location: Queensland, Australia