1. Overview

This Privacy Policy explains how THE MUM-FIRST METHOD collects, uses, stores, and protects your personal information when you:

• visit our website

• purchase our online courses or digital products

• participate in coaching programs

• join our mailing list

• interact with us on social media

 We are committed to protecting your privacy and handling your personal information responsibly.

2. What Personal Information We Collect

We may collect the following types of personal information:

Identity Information

• Name

• Email address

• Billing address

Payment Information

• Payments are processed through secure third-party providers. We do not store full credit card details.

Account Information

If you enrol in a course, we may collect:

• login details

• progress in course materials

• submitted worksheets or responses

Communications

If you contact us or participate in coaching, we may collect:

• messages

• emails

• feedback or testimonials

Technical Information

When you visit our website we may automatically collect:

• IP address

• browser type

• device information

• pages visited

This helps improve website performance and user experience.

3. How We Collect Information

We collect information when you:

• purchase a course or product

• sign up for our email list

• download a resource

• complete a quiz or survey

• contact us via email or social media

• interact with our website through cookies or analytics

4. How We Use Your Information

We use your information to:

• provide access to courses and services

• process payments

• communicate with you about your enrolment

• send newsletters or educational content

• improve our programs and services

• analyse website traffic and user behaviour

We will not sell your personal information to third parties.

5. Email Marketing

If you join our mailing list, you may receive:

• newsletters

• program updates

• educational content

• promotional offers

You can unsubscribe at any time using the link in the email.

6. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use the site.

Cookies help us:

• analyse website traffic

• improve user experience

• remember preferences

You can disable cookies through your browser settings.

7. Third-Party Services

We may use third-party platforms to operate our business, such as:

• course hosting platforms

• email marketing providers

• payment processors

• website analytics tools

 These providers may access limited personal information necessary to deliver their services.

We only use services that maintain reasonable privacy and security standards.

8. Data Security

We take reasonable steps to protect your personal information from:

• misuse

• interference

• loss

• unauthorised access or disclosure

However, no online system can be guaranteed completely secure.

9. Access to Your Information

You have the right to request:

• access to the personal information we hold about you

• correction of inaccurate or outdated information

Requests can be sent to: happy.as.company@gmail.com

10. Retention of Data

We retain personal information only for as long as necessary to:

• provide our services

• comply with legal obligations

• resolve disputes

11. Children’s Privacy

Our programs are designed for adults. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will always be available on our website with the revised effective date.

13. Contact

If you have any questions about this Privacy Policy, please contact:

THE MUM-FIRST METHOD

 Queensland, Australia

 Email: happy.as.company@gmail.com